/* Componentes de atendimento compartilhados entre central e contas. */
.ax-support-central{margin:0;background:var(--admin-workspace-bg);color:var(--admin-ink);font:15px/1.5 system-ui,sans-serif}.ax-support-central *{box-sizing:border-box}
.ax-support-nav{display:flex;flex-wrap:wrap;align-items:center;gap:24px;padding:16px 28px;background:var(--admin-surface);border-bottom:1px solid var(--ab-line)}.ax-support-nav a{color:var(--admin-primary);text-decoration:none;font-weight:650}.ax-support-nav span{margin-left:auto}
.ax-support-workspace{max-width:1400px;margin:auto;padding:24px}.ax-support-header{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px}.ax-support-header h1{margin:0;font-size:clamp(20px,2vw,28px);line-height:1.25;overflow-wrap:anywhere}.ax-support-eyebrow{color:var(--admin-primary);font-size:12px;font-weight:700;letter-spacing:.06em;margin:0 0 6px}
.ax-support-filters{display:flex;align-items:center;flex-wrap:wrap;gap:10px;margin:20px 0}.ax-support-filters .ax-input{width:auto;flex:1 1 160px;margin:0}.ax-support-panel{background:var(--admin-surface);border:1px solid var(--ab-line);border-radius:12px;padding:20px;margin-bottom:16px}.ax-support-panel h2{font-size:18px;margin:0 0 16px}.ax-support-panel h3{font-size:14px;margin:16px 0 4px}.ax-support-panel label{display:block;font-weight:600;margin:14px 0 6px}.ax-support-panel input[type=file]{display:block;margin:8px 0 16px;max-width:100%}.ax-support-panel .ax-input,.ax-support-panel .ax-textarea{width:100%;margin-bottom:12px}.ax-support-panel .ax-btn{margin:8px 6px 0 0}
.ax-support-detail{display:grid;grid-template-columns:minmax(0,2fr) minmax(280px,1fr);gap:20px;align-items:start}.ax-support-questionnaire{display:grid;grid-template-columns:1fr 1fr;gap:4px 20px}.ax-support-field{min-width:0}.ax-support-ticket{display:flex;justify-content:space-between;gap:18px;padding:18px;border-bottom:1px solid var(--ab-line);color:inherit;text-decoration:none;background:var(--admin-surface)}.ax-support-ticket:hover{background:var(--admin-primary-softer)}.ax-support-ticket p{margin:4px 0;font-size:13px}.ax-support-ticket>:last-child{text-align:right;flex-shrink:0}.ax-support-status{padding:4px 10px;border-radius:20px;font-size:12px;font-weight:650;background:var(--admin-primary-soft);color:var(--admin-primary)}
.ax-conversation{display:flex;flex-direction:column;gap:14px;margin-bottom:24px}.ax-conversation-message{max-width:92%;padding:16px;border:1px solid var(--ab-line);border-radius:12px;background:var(--admin-workspace-bg);overflow-wrap:anywhere}.ax-conversation-message--support{align-self:flex-end;background:var(--admin-primary-softer);border-left:3px solid var(--admin-primary)}.ax-conversation-message header{display:flex;flex-wrap:wrap;gap:6px 18px;font-size:13px}.ax-conversation-message time{color:var(--admin-muted,#667085)}.ax-conversation-message__body p{margin:8px 0}.ax-support-file{display:block;color:var(--admin-primary);margin-top:6px}
.ax-support-notice{background:var(--admin-primary-soft);padding:14px 20px;margin:12px 24px;border-radius:8px;color:var(--admin-ink)}.ax-support-login{max-width:440px;margin:60px auto}.ax-support-metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px}.ax-support-metrics strong{font-size:30px}.ax-support-staff{padding:16px 0;border-bottom:1px solid var(--ab-line)}.ax-support-access{position:relative;z-index:100;display:flex;flex-wrap:wrap;align-items:center;gap:12px;padding:12px 20px;background:#fff4ce;color:#493900}.ax-support-access form{margin-left:auto}.ax-support-central :focus-visible,.ax-support-workspace :focus-visible{outline:3px solid var(--admin-primary);outline-offset:3px}
@media(max-width:760px){.ax-support-workspace{padding:12px}.ax-support-detail,.ax-support-questionnaire{grid-template-columns:1fr}.ax-support-header--detail{position:sticky;top:0;z-index:40;background:var(--admin-surface);padding:calc(10px + env(safe-area-inset-top)) 8px 10px;display:grid;grid-template-columns:70px minmax(0,1fr) auto}.ax-support-header--detail h1{text-align:center;font-size:16px}.ax-support-header--detail .ax-support-eyebrow{display:none}body:has(.ax-support-header--detail) .ax-navbar,body:has(.ax-support-header--detail) .ax-contextbar{display:none}.ax-support-ticket{flex-direction:column;gap:6px}.ax-support-ticket>:last-child{text-align:left}.ax-support-nav{gap:12px;padding:12px}.ax-support-login{margin:24px 12px}}

/* Composição do lembrete; painel, botões e modal usam as primitives ax compartilhadas. */
.ax-support-reminder { position: fixed; right: 1rem; bottom: calc(1rem + env(safe-area-inset-bottom)); z-index: 1080; width: min(360px, calc(100vw - 2rem)); }
.ax-support-reminder[hidden] { display: none; }
@media (max-width: 767px) { .ax-support-reminder { bottom: calc(5rem + env(safe-area-inset-bottom)); } }

.ax-support-table-scroll { overflow-x:auto; }
.ax-support-table-scroll table { width:100%; border-collapse:collapse; }
.ax-support-table-scroll th,.ax-support-table-scroll td { padding:12px; text-align:left; border-bottom:1px solid var(--ab-line); vertical-align:top; }

/* Primitives compartilhadas de indicadores e barras operacionais. */
.ax-support-toolbar{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;margin-bottom:18px}.ax-support-toolbar p,.ax-support-toolbar h2{margin:0}.ax-support-metric{border-top:3px solid var(--admin-primary);display:flex;flex-direction:column;gap:8px}.ax-support-metric h3{font-size:14px;margin:0}.ax-support-metric strong{font-size:clamp(24px,2.3vw,32px);line-height:1.2;font-variant-numeric:tabular-nums}.ax-support-metric p{font-size:13px;margin:0;color:var(--admin-muted,#667085)}.ax-support-metric .ax-support-text-link{margin-top:auto}.ax-support-metric--danger{border-top-color:var(--admin-danger,#b42318)}.ax-support-metric--attention{border-top-color:var(--admin-warning,#b7791f)}.ax-support-metric--success{border-top-color:var(--admin-success,#15803d)}.ax-support-text-link{color:var(--admin-primary);font-weight:600;text-underline-offset:3px}.ax-support-muted{font-size:13px;color:var(--admin-muted,#667085)}.ax-support-empty{padding:20px 0;color:var(--admin-muted,#667085)}

/* Caixa de atendimento: lista e conversa reutilizam os mesmos componentes. */
.ax-support-inbox{display:grid;grid-template-columns:minmax(280px,340px) minmax(0,1fr);gap:16px;align-items:start}.ax-support-inbox__queue{display:block;max-height:calc(100dvh - 180px);overflow:auto;border:1px solid var(--ab-line);border-radius:12px;background:var(--admin-surface)}.ax-support-inbox__queue .ax-support-filters{padding:0 12px}.ax-support-inbox__queue .ax-support-ticket{flex-direction:column;gap:8px}.ax-support-inbox__queue .ax-support-ticket>:last-child{text-align:left}.ax-support-ticket[aria-current=true]{background:var(--admin-primary-soft);border-left:4px solid var(--admin-primary)}.ax-support-inbox__conversation{display:block;min-width:0;max-height:calc(100dvh - 180px);overflow:auto}.ax-support-inbox__conversation .ax-support-workspace{padding:0}.ax-support-inbox__conversation .ax-support-detail{grid-template-columns:minmax(0,1fr)}.ax-support-inbox__conversation .ax-support-header h1{font-size:20px}.ax-support-inbox-back{display:none}.ax-support-image{display:block;max-width:100%;max-height:280px;object-fit:contain;border-radius:8px;margin-top:12px}.ax-support-audio{display:block;max-width:100%;margin-top:12px}.ax-support-context>summary{cursor:pointer;font-weight:650}
@media(max-width:760px){.ax-support-inbox{grid-template-columns:minmax(0,1fr)}.ax-support-inbox__queue,.ax-support-inbox__conversation{max-height:none}.ax-support-inbox__conversation{display:none}.ax-support-inbox[data-conversation-open] .ax-support-inbox__queue{display:none}.ax-support-inbox[data-conversation-open] .ax-support-inbox__conversation{display:block}.ax-support-inbox .ax-support-inbox-back{display:inline-flex;margin-bottom:12px}.ax-support-inbox__conversation .ax-support-header{position:sticky;top:0;background:var(--admin-surface);padding-top:env(safe-area-inset-top);z-index:2}}
@media(max-width:760px){body:has(.ax-support-inbox[data-conversation-open]) .ax-support-nav{display:none}.ax-support-workspace:has(>.ax-support-inbox[data-conversation-open])>.ax-support-header{display:none}.ax-support-inbox__conversation .ax-support-header h1{font-size:16px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ax-support-inbox__conversation .ax-support-header .ax-support-eyebrow{display:none}}

/* Componentes de caixa de atendimento, conforme referência operacional. */
.ax-support-inbox-page>.ax-support-panel{padding:18px 20px}.ax-support-inbox-page h1{font-size:16px;text-transform:uppercase;margin:0}.ax-support-inbox-filters .ax-support-filters{margin:8px 0 12px}.ax-support-inbox-filters input[type=search]{flex-grow:3}.ax-support-chips{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.ax-support-chip{border:1px solid var(--ab-line);border-radius:20px;padding:5px 12px;background:var(--admin-surface);color:var(--admin-ink);font:600 12px system-ui;cursor:pointer}.ax-support-chip[aria-pressed=true]{border-color:var(--admin-primary);background:var(--admin-primary-soft);color:var(--admin-primary)}.ax-support-chip-divider{height:20px;border-left:1px solid var(--ab-line);margin:0 6px}.ax-support-disclosure{background:var(--admin-surface);border:1px solid var(--ab-line);border-radius:12px;padding:14px 18px;margin-bottom:16px}.ax-support-disclosure>summary{cursor:pointer;font-weight:650;display:flex;justify-content:space-between;align-items:center;gap:12px}.ax-support-disclosure>summary>span{font-size:12px;color:var(--admin-primary)}.ax-support-disclosure[open]>summary{margin-bottom:14px}.ax-support-outreach{border-color:var(--admin-primary-soft)}.ax-support-outreach .ax-input,.ax-support-outreach .ax-textarea{width:100%;margin-bottom:10px}.ax-support-inbox-page .ax-support-inbox{grid-template-columns:minmax(290px,34%) minmax(0,1fr)}.ax-support-inbox-page .ax-support-inbox__queue{padding:14px;background:var(--admin-surface);max-height:75dvh}.ax-support-ticket-card{border:1px solid var(--ab-line);border-left:5px solid var(--admin-primary);border-radius:12px;margin-bottom:10px;overflow:hidden}.ax-support-ticket-card:has([aria-current=true]){border-color:var(--admin-primary);background:var(--admin-primary-softer)}.ax-support-ticket-card .ax-support-ticket{padding:10px 12px;border:0;font-size:13px;gap:6px}.ax-support-ticket-card .ax-support-ticket>div:first-child{display:flex;justify-content:space-between;gap:8px}.ax-support-ticket-card small{font-size:10px;color:var(--admin-muted,#667085)}.ax-support-ticket-subject{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%;color:var(--admin-muted,#667085)}.ax-support-assignee{display:flex;align-items:center;gap:8px;padding:0 12px 10px;font-size:11px}.ax-support-assignee .ax-input{min-width:0;width:65%;margin-left:auto;font-size:11px;padding:4px}.ax-support-status--resolvido{color:#05764c;background:#d8fae8}.ax-support-status--aguardando_usuario{color:#915c09;background:#fff0c7}.ax-support-status--em_atendimento{color:var(--admin-primary);background:var(--admin-primary-soft)}.ax-support-inbox-page .ax-support-inbox__conversation{max-height:none;border:1px solid var(--ab-line);border-radius:14px;background:var(--admin-surface);padding:20px}.ax-support-thread>.ax-support-disclosure{background:var(--admin-workspace-bg);padding:12px}.ax-support-tabs{display:flex;gap:6px;border-bottom:1px solid var(--ab-line);margin:16px 0}.ax-support-tab{border:0;border-bottom:2px solid transparent;background:transparent;padding:10px 12px;color:var(--admin-muted,#667085);font-weight:650;cursor:pointer}.ax-support-tab[aria-selected=true]{border-color:var(--admin-primary);color:var(--admin-primary)}.ax-support-thread .ax-conversation-message{max-width:100%;width:100%;background:var(--admin-surface);border-left:1px solid var(--ab-line);padding:16px}.ax-conversation--feed{max-height:48dvh;overflow:auto;padding:2px}.ax-support-thread .ax-conversation-message header time{margin-left:auto}.ax-support-editor{margin:14px 0}.ax-support-editor__toolbar{background:var(--admin-workspace-bg);border:1px solid var(--ab-line);border-radius:10px;padding:6px;margin-bottom:8px;display:flex;gap:4px}.ax-support-editor .ax-textarea{width:100%;padding:12px}.ax-support-thread>section>form>.ax-btn{display:block;margin-left:auto;margin-bottom:18px}.ax-support-thread [hidden]{display:none!important}
@media(max-width:760px){.ax-support-inbox-page .ax-support-inbox{grid-template-columns:minmax(0,1fr)}.ax-support-inbox-page .ax-support-inbox__queue{max-height:none;padding:8px}.ax-support-inbox-page .ax-support-inbox__conversation{padding:12px}.ax-support-chips{gap:4px}.ax-support-chip{padding:6px 9px}.ax-support-tabs{gap:0}.ax-support-tab{padding:10px 6px;font-size:12px}.ax-support-thread .ax-conversation-message header time{margin-left:0}.ax-support-ticket-card .ax-support-ticket>div:first-child{flex-wrap:wrap}}
.ax-support-inbox-page{max-width:1600px;padding:24px 30px}.ax-support-disclosure>summary small{display:block;font-size:12px;font-weight:400;color:var(--admin-muted,#667085);margin-top:6px}.ax-support-inbox-page .ax-support-inbox{grid-template-columns:minmax(290px,33%) minmax(0,1fr)}.ax-support-assignee>span{margin-left:auto;color:var(--admin-ink)}
@media(max-width:760px){.ax-support-inbox-page{padding:12px}.ax-support-inbox-page .ax-support-inbox{grid-template-columns:minmax(0,1fr)}}
.ax-support-thread-mobile{display:none}
@media(max-width:760px){.ax-support-thread-mobile{display:block;position:sticky;top:0;z-index:3}.ax-support-inbox-page:has(>.ax-support-inbox[data-conversation-open])>.ax-support-panel,.ax-support-inbox-page:has(>.ax-support-inbox[data-conversation-open])>.ax-support-disclosure{display:none}}

/* Lista com altura limitada e conversa com estado vazio sem painéis aninhados. */
.ax-support-inbox-page .ax-support-inbox__queue{height:clamp(360px,65dvh,760px);max-height:65dvh;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.ax-support-inbox-page .ax-support-inbox__conversation:has(>.ax-support-inbox-empty){min-height:360px;display:flex;align-items:center;justify-content:center;background:var(--admin-surface)}.ax-support-inbox-empty{max-width:380px;text-align:center;padding:32px 20px;color:var(--admin-muted,#667085)}.ax-support-inbox-empty h2{font-size:20px;color:var(--admin-ink);margin:0 0 10px;line-height:1.3}.ax-support-inbox-empty p{font-size:14px;line-height:1.6;margin:0}.ax-support-more{text-align:center;padding:18px 8px;font-size:12px;color:var(--admin-muted,#667085)}.ax-support-assignee{justify-content:space-between;min-height:40px}.ax-support-assignee .ax-input{font-size:12px;min-height:32px}.ax-support-assignee strong{font-weight:500}
@media(max-width:760px){.ax-support-inbox-page .ax-support-inbox__queue{height:65dvh;max-height:65dvh}.ax-support-inbox-page .ax-support-inbox__conversation:has(>.ax-support-inbox-empty){display:none}}

/* Registros administrativos compactos: identidade, estado e ações compartilhados. */
.ax-compact-title{display:flex;align-items:center;gap:8px;font-size:18px;margin:0 0 10px}
.ax-compact-record{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px 16px;padding:12px 0;border-bottom:1px solid var(--ab-line)}
.ax-compact-identity{min-width:0;display:grid;gap:4px;font-size:14px}.ax-compact-identity span{font-size:12px;color:var(--admin-muted,#667085);overflow-wrap:anywhere}
.ax-compact-controls,.ax-compact-form{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.ax-compact-controls form{margin:0}.ax-compact-controls .ax-input{width:auto;max-width:100%;min-height:32px;padding:5px 8px;font-size:12px}.ax-compact-controls .ax-btn{font-size:12px;padding:6px 10px;min-height:32px}.ax-compact-controls .ax-compact-check{display:flex;align-items:center;gap:5px;margin:0;font-size:12px;white-space:nowrap}.ax-compact-check input{margin:0}
.ax-compact-create{margin-top:16px;font-size:14px}.ax-compact-create summary{cursor:pointer;color:var(--admin-primary);font-weight:650}.ax-compact-create-form{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:14px;align-items:end}.ax-compact-create-form .ax-support-field label{margin:0 0 5px;font-size:12px}.ax-compact-create-form .ax-input{width:100%;margin:0}.ax-compact-hint{font-size:12px;line-height:1.5;color:var(--admin-muted,#667085);margin:12px 0 0}
.ax-management-grid{display:grid;grid-template-columns:minmax(0,3fr) minmax(0,2fr);gap:16px;align-items:start}.ax-management-grid>.ax-support-panel{padding:18px}
@media(max-width:1000px){.ax-management-grid{grid-template-columns:minmax(0,1fr)}}
@media(max-width:480px){.ax-compact-create-form{grid-template-columns:minmax(0,1fr)}.ax-compact-controls{width:100%}.ax-compact-record{gap:10px}.ax-compact-form{width:100%}}

.ax-notification-bell{position:relative;margin-left:auto}.ax-notification-bell summary{position:relative;display:flex;align-items:center;justify-content:center;width:40px;height:40px;border:1px solid var(--ab-line);border-radius:10px;cursor:pointer;list-style:none}.ax-notification-bell summary::-webkit-details-marker{display:none}.ax-notification-count{position:absolute;right:-6px;top:-6px;min-width:18px;height:18px;padding:0 4px;border-radius:20px;background:#c62828;color:white;font-size:10px;line-height:18px;text-align:center}.ax-notification-count[hidden]{display:none}.ax-notification-popover{position:absolute;right:0;top:48px;z-index:100;width:min(360px,calc(100vw - 32px));padding:16px;background:var(--admin-surface);border:1px solid var(--ab-line);border-radius:12px;box-shadow:0 10px 30px #0002;font-size:14px}.ax-notification-popover p{font-size:12px;font-weight:400;color:var(--admin-muted,#667085)}.ax-notification-list{max-height:55vh;overflow:auto}.ax-notification-list a{display:grid;gap:5px;padding:12px 0;border-top:1px solid var(--ab-line);font-size:13px;overflow-wrap:anywhere}.ax-notification-list span{font-size:12px;font-weight:400;color:var(--admin-muted,#667085)}.ax-support-nav:has(.ax-notification-bell)>span{margin-left:0}
@media(max-width:760px){.ax-notification-popover{position:fixed;top:auto;right:16px;margin-top:8px}}

.ax-support-composer-fields{border:0;padding:0;margin:0;min-width:0}.ax-support-composer-fields>.ax-btn{display:block;margin:0 0 18px auto}.ax-support-composer-fields:disabled{opacity:.6}.ax-support-file-input{display:block;width:100%;max-width:100%;box-sizing:border-box;border:1px solid var(--ab-line);border-radius:10px;padding:8px;margin-top:14px;background:var(--admin-surface);font:inherit;font-size:13px}.ax-support-file-input::file-selector-button{border:0;border-radius:8px;padding:9px 12px;margin-right:10px;background:var(--admin-primary-soft);color:var(--admin-primary);font-weight:650;cursor:pointer}.ax-support-editor__toolbar .ax-btn{border:0;background:transparent;box-shadow:none}.ax-support-editor__toolbar .ax-btn:hover{background:var(--admin-primary-soft)}
/* Editor de anexos: composição fullscreen do NotificaLead, sem dependência de Tailwind. */
.ax-image-editor-open{overflow:hidden}.ax-image-editor{position:fixed;inset:0;width:100vw;height:100dvh;max-width:none;max-height:none;margin:0;padding:0;border:0;background:#000;color:#fff;overflow:hidden;z-index:2000;font:14px system-ui}.ax-image-editor::backdrop{background:#000}.ax-image-editor [hidden]{display:none!important}.ax-image-editor button{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;padding:0;border:0;border-radius:50%;background:transparent;color:#ddd;font:24px Arial;cursor:pointer}.ax-image-editor button:hover{background:#ffffff20}.ax-image-editor button:disabled{opacity:.3;cursor:default}.ax-image-editor button:focus-visible{outline:2px solid white;outline-offset:2px}.ax-image-editor__canvas{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;user-select:none;overflow:hidden}.ax-image-editor canvas{display:block;max-width:100%;max-height:100%;object-fit:contain}.ax-image-editor__top{position:absolute;top:env(safe-area-inset-top,0px);left:0;right:0;display:flex;align-items:start;justify-content:space-between;padding:8px 12px;pointer-events:none;gap:8px}.ax-image-editor__top>button,.ax-image-editor__tools{pointer-events:auto;background:#0008;backdrop-filter:blur(8px);border-radius:30px}.ax-image-editor__tools{display:flex;gap:4px;padding:4px}.ax-image-editor__context{position:absolute;right:12px;top:calc(64px + env(safe-area-inset-top,0px));display:flex;flex-direction:column;align-items:center;gap:12px}.ax-image-editor__context>[data-size-panel],.ax-image-editor [data-palette]{display:flex;flex-direction:column;align-items:center;gap:6px;background:#0008;border-radius:22px;padding:8px}.ax-image-editor [data-size-label]{font-size:9px;text-transform:uppercase;color:#aaa}.ax-image-editor input[type=range]{writing-mode:vertical-lr;direction:rtl;appearance:slider-vertical;width:18px;height:110px;padding:0}.ax-image-editor [data-size-preview]{display:block;border-radius:50%}.ax-image-editor output{font-size:10px;color:#aaa}.ax-image-editor [data-palette] button,.ax-image-editor [data-palette] input{width:24px;height:24px;border:1px solid #ffffff60;border-radius:50%;padding:0}.ax-image-editor [data-palette] button[aria-pressed=true]{outline:2px solid white;outline-offset:1px}.ax-image-editor [data-fill-label]{font-size:10px;background:#0008;border-radius:20px;padding:5px}.ax-image-editor__secondary{position:absolute;bottom:calc(96px + env(safe-area-inset-bottom,0px));left:12px;display:flex;gap:4px;padding:4px;background:#0008;border-radius:30px}.ax-image-editor__filename{position:absolute;bottom:calc(96px + env(safe-area-inset-bottom,0px));right:12px;max-width:40vw;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#999;font-size:11px}.ax-image-editor__footer{position:absolute;bottom:calc(16px + env(safe-area-inset-bottom,0px));left:16px;right:16px}.ax-image-editor__footer>div{display:flex;align-items:center;gap:8px;max-width:768px;margin:auto;padding:6px 8px;background:#3d4353ee;border:1px solid #ffffff40;border-radius:40px}.ax-image-editor__footer textarea{flex:1;min-width:0;resize:none;background:transparent;border:0;color:#fff;padding:10px 16px;font:14px system-ui;outline:none}.ax-image-editor__footer textarea::placeholder{color:#ccc}.ax-image-editor__footer button{background:#00b98d;color:white;width:40px;height:40px;flex-shrink:0}.ax-image-editor [data-error]{background:#7f1d1d;padding:10px;border-radius:8px;max-width:768px;margin:0 auto 8px}.ax-image-editor__text{position:absolute;z-index:5;background:#0004;border:1px dashed #ffffff90;color:white;padding:4px 8px;min-width:4ch;max-width:80vw;resize:both;font-family:Arial;font-weight:700;text-shadow:0 1px 2px #000;outline:0}.ax-image-editor svg{width:19px;height:19px;fill:currentColor}
@media(max-width:600px){.ax-image-editor__tools{max-width:calc(100vw - 72px);flex-wrap:wrap;justify-content:flex-end}.ax-image-editor__tools button{width:30px;height:30px}.ax-image-editor__context{top:112px;gap:6px}.ax-image-editor input[type=range]{height:70px}.ax-image-editor [data-palette]{gap:4px;padding:6px}.ax-image-editor__secondary{gap:0}.ax-image-editor__secondary button{width:32px;height:32px}.ax-image-editor__filename{bottom:80px}}

/* Texto sobre imagem: medidas no espaço do canvas, inclusive com zoom. */
.ax-image-editor .ax-image-editor__text{padding:0;margin:0;border:0;border-radius:0;outline:1px dashed #ffffffb3;outline-offset:3px;background:#0002;min-width:0;min-height:0;max-width:none;max-height:none;resize:none;overflow:hidden;box-sizing:content-box;transform-origin:top left;letter-spacing:normal;text-shadow:none;white-space:pre}.ax-image-editor .ax-image-editor__text::placeholder{color:currentColor;opacity:.65}

.ax-ticket-controls__subject{margin:0 0 14px;font-size:13px;color:var(--admin-muted,#667085);line-height:1.5}.ax-ticket-controls__form{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto;gap:12px;align-items:end;margin-bottom:14px}.ax-ticket-controls__form>div{min-width:0}.ax-ticket-controls__form label{display:block;font-size:12px;margin:0 0 5px}.ax-ticket-controls__form .ax-input{width:100%;min-height:36px;font-size:13px;margin:0}.ax-ticket-controls__form .ax-btn,.ax-ticket-controls__access .ax-btn{font-size:12px;min-height:36px;padding:7px 12px}.ax-ticket-controls__access{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px;padding:12px 0;border-top:1px solid var(--ab-line)}.ax-ticket-controls__access form{margin:0}.ax-compact-section{border-top:1px solid var(--ab-line);padding:12px 0 0;margin-top:10px;font-size:13px}.ax-compact-section>summary{cursor:pointer;font-weight:600}.ax-compact-section>summary .ax-support-status{margin-left:6px;font-size:10px}.ax-compact-facts{display:grid;grid-template-columns:auto minmax(0,1fr);gap:6px 12px;font-size:12px;margin:12px 0}.ax-compact-facts dt{color:var(--admin-muted,#667085)}.ax-compact-facts dd{margin:0;overflow-wrap:anywhere}.ax-support-audit-list{list-style:none;margin:10px 0 0;padding:0;max-height:300px;overflow:auto}.ax-support-audit-list>li{padding:10px 0;border-top:1px solid var(--ab-line);font-size:12px}.ax-support-audit-list>li:first-child{border-top:0}.ax-support-audit-list>li>div{display:flex;justify-content:space-between;gap:12px}.ax-support-audit-list time{color:var(--admin-muted,#667085);font-size:11px}.ax-support-audit-list p{margin:4px 0;line-height:1.5;overflow-wrap:anywhere}.ax-support-audit-list details{margin-top:8px}.ax-support-audit-list details summary{cursor:pointer}
@media(max-width:600px){.ax-ticket-controls__form{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.ax-ticket-controls__form>.ax-btn{grid-column:1/-1;justify-self:end}.ax-ticket-controls__access{flex-wrap:wrap}.ax-support-audit-list>li>div{flex-wrap:wrap;gap:4px}.ax-compact-facts{grid-template-columns:1fr}}

.ax-support-notes{display:grid;gap:8px;margin:12px 0}.ax-support-note{padding:12px 14px;border:1px solid var(--ab-line);border-radius:10px;background:var(--admin-surface);font-size:13px}.ax-support-note header{display:flex;align-items:baseline;justify-content:space-between;gap:6px 12px;flex-wrap:wrap}.ax-support-note header strong{font-size:13px}.ax-support-note time{font-size:11px;color:var(--admin-muted,#667085);white-space:nowrap}.ax-support-note__body{margin-top:6px;line-height:1.5;overflow-wrap:anywhere}.ax-support-note__body p{margin:4px 0}.ax-support-note__body p:first-child{margin-top:0}.ax-support-note__body p:last-child{margin-bottom:0}.ax-support-note__body ul{margin:4px 0;padding-left:20px}

.ax-label-list{display:grid;gap:8px;margin-top:14px;max-height:45vh;overflow:auto}.ax-label-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:10px;border:1px solid var(--ab-line);border-radius:10px;font-size:12px}.ax-label-row .ax-btn{font-size:11px;padding:5px 8px}.ax-label-description{flex:1;min-width:60px;color:var(--admin-muted,#667085);overflow-wrap:anywhere}.ax-label-form{display:flex;align-items:end;flex-wrap:wrap;gap:8px;margin:10px 0;width:100%}.ax-label-form label{font-size:12px;display:grid;gap:4px;flex:1;min-width:100px}.ax-label-form label:has(input[type=color]){flex:0;min-width:44px}.ax-label-form .ax-input{width:100%;font-size:13px}.ax-label-form input[type=color]{height:36px;width:44px;padding:2px;border:1px solid var(--ab-line);border-radius:6px}.ax-label-manager [data-label-error]{color:#b42318;font-size:13px}
.ax-label-badges{display:flex;flex-wrap:wrap;gap:4px;padding:0 12px 8px}.ax-label-badges .ax-support-status{font-size:10px;padding:3px 8px}

.ax-intake-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px;margin:0}.ax-intake-grid>div{border:1px solid var(--ab-line);border-radius:8px;background:var(--admin-surface);padding:10px 12px;min-width:0}.ax-intake-grid dt{font-size:11px;color:var(--admin-muted,#667085);font-weight:600;margin-bottom:5px}.ax-intake-grid dd{margin:0;font-size:13px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.ax-intake-grid__wide{grid-column:1/-1}.ax-intake-source{display:flex;gap:8px;flex-wrap:wrap;margin:10px 0 0;font-size:11px;color:var(--admin-muted,#667085)}.ax-intake-source code{overflow-wrap:anywhere}.ax-ticket-bi__kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:8px}.ax-mini-kpi{display:flex;flex-direction:column;gap:6px;min-width:0;padding:12px;background:var(--admin-surface);border:1px solid var(--ab-line);border-radius:9px}.ax-mini-kpi>span{font-size:11px;color:var(--admin-muted,#667085)}.ax-mini-kpi>strong{font-size:18px;line-height:1.25;overflow-wrap:anywhere}.ax-mini-kpi>small{font-size:10px;color:var(--admin-muted,#667085)}.ax-mini-kpi>small.ax-mini-kpi--late{color:#b42318}.ax-mini-kpi>small.ax-mini-kpi--ontime{color:#067647}.ax-ticket-bi__distribution{margin-top:14px;font-size:11px}.ax-time-bar{display:flex;height:10px;border-radius:10px;overflow:hidden;background:var(--ab-line);margin-top:8px}.ax-time-bar>span:first-child{background:#3a6190}.ax-time-bar>span:last-child{background:#d59224}.ax-time-legend{display:flex;justify-content:space-between;gap:12px;margin-top:6px;color:var(--admin-muted,#667085)}.ax-time-legend span:before{content:'';display:inline-block;width:7px;height:7px;border-radius:50%;background:#3a6190;margin-right:5px}.ax-time-legend span:last-child:before{background:#d59224}.ax-ticket-bi__dates{display:flex;justify-content:space-between;flex-wrap:wrap;gap:8px;font-size:10px;color:var(--admin-muted,#667085);margin-top:12px}.ax-ticket-bi__dates strong{font-weight:500;color:var(--admin-ink)}
@media(max-width:1100px){.ax-ticket-bi__kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:480px){.ax-intake-grid{grid-template-columns:minmax(0,1fr)}.ax-mini-kpi{padding:10px}.ax-mini-kpi>strong{font-size:16px}}

.ax-user-menu .ax-navbar__user-trigger{position:relative}.ax-notification-count--inline{position:static;margin-left:auto;flex-shrink:0}